Sports / App
When you open an account with 99x0, we collect only what we need to run your wallet, verify transactions and keep your session secure. This policy sets out exactly what we hold, why we hold it and what you can ask us to do with it.
We collect information in three broad categories. First, account registration data: your name, email address, mobile number and date of birth. This lets us identify you, send account confirmations and apply age-eligibility checks required by our platform terms. Second, transaction records: when you deposit or withdraw using Easypaisa, Raast or a Debit Card, we log the method, amount, timestamp and status. We hold these records to resolve disputes, process reversals and respond to account queries. Third, device and session data: your IP address, browser type and session duration. We use this to detect unusual login patterns and keep your account from being accessed by someone else. We do not sell your personal data to third parties. We do not share your Easypaisa or Raast transaction details with studios such as PG Soft or Pragmatic Play — those parties receive only the game-session data needed to run a title. Retention periods follow applicable local law and our internal data schedule, which is reviewed periodically. Where local law in Pakistan imposes a specific retention or deletion requirement, that requirement takes precedence. The current state of your stored data is accessible by submitting a request through the contact path shown in the Support section below.
Not every data interaction on the platform sits under the same rules. The table below distinguishes the four areas this policy directly governs from areas that fall outside it, so you know exactly what to rely on this document for and where to look for separate terms.
Covered. We collect login timestamps, device identifiers and session tokens to protect your account. You can request a record of recent login activity through the account dashboard after signing in.
Covered. Records of Easypaisa, Raast and Debit Card transactions are stored under this policy. These records are accessible on request and are retained according to applicable local law in Pakistan.
Partially outside scope. Studios like PG Soft and Pragmatic Play operate their own game servers. We pass only the minimum session data required; their own data handling is governed by their separate policies.
Outside scope. If you follow a link away from 99x0, the destination site's own privacy terms apply. We do not control or carry responsibility for data collected elsewhere.
You have four concrete actions available to you at any point. You can ask us to show you the personal data we hold on your account — this includes your registration details, the payment method records tied to your wallet and your login history. You can correct any detail that is wrong: name spelling, mobile number or email address can all be updated by going to the account settings page after login and following the fields shown there. If you believe a record is inaccurate, submit a written correction request and we will review it against our system within a reasonable period. You can also ask us to delete data we are not legally required to retain — write to our policy contact with a specific request and we will confirm what is and is not eligible for deletion under local law. Finally, if you have a concern about how we have handled your data, you can raise it directly before escalating to any regulatory body. We aim to respond to all data requests through the support channel within a clear, documented timeline.
Submit a data access request via the contact path below. We will provide a summary of the personal data held on your account, including payment method logs and login records.
Update your name, mobile number or email directly in account settings after login. For corrections that require document verification, use the support contact and follow the steps provided.
Write to our policy contact specifying what you want removed. We will confirm which records are eligible for deletion and which must be retained under applicable Pakistan law.
Contact us directly before escalating. We will acknowledge your concern, document it and respond with our position. This applies to any question about how your Easypaisa, Raast or Debit Card data is stored.
Privacy and data questions are handled separately from general account support. Use the paths below to reach the right contact for your query. Include your registered mobile number or email address so we can locate your account record quickly.
Send data requests, correction notices and deletion requests to our policy address listed on the Contact page of 99x0. Quote your registered account email in the subject line.
For questions about your transaction records — Easypaisa, Raast or Debit Card entries — open the support chat from your account dashboard after login. The agent can pull your wallet log on the same session.
Formal data access or deletion requests should be submitted in writing using the form linked in the footer of 99x0. We document every request with a reference number for your records.
We apply a layered approach to keeping your account data secure and our policy transparent. The details below cover cookies, storage, retention and the contact point for changes.
We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings. Disabling analytics cookies does not affect your ability to deposit via Easypaisa or Raast.
Account data is stored on servers with access controls limiting who can read or modify records. Retention periods are tied to legal requirements under applicable Pakistan law. When a retention period ends, records are deleted from live systems.
Login sessions are protected by token-based authentication. Suspicious activity — such as a new device login from an unfamiliar location — triggers a verification step shown in-app. We do not store raw payment credentials for Raast or Debit Card on our servers.
When this policy changes materially, we post a notice on 99x0 and, where we hold your email, send a direct notification. The current version date is shown at the foot of this page. Your continued account use after a change constitutes acknowledgement.
These are the questions we receive most often about data handling on 99x0. If your question is not covered here, use the policy email contact above.
We collect your name, email address, mobile number and date of birth at registration. Once your account is active, we also log payment method records — including Easypaisa, Raast and Debit Card transactions — and device session data each time you log in.
No. Studios such as PG Soft and Pragmatic Play receive only the game-session data needed to run a title — stake amount, round result, session token. Your payment method, mobile wallet number and transaction history are not passed to them.
Send a written data access request to our policy email address, quoting your registered account email or mobile number. We will compile a summary of your stored records and respond within a documented period. The policy email is listed on the Contact page of 99x0.
Yes, for data we are not legally required to retain. Submit a written deletion request via the form in the footer of 99x0. We will confirm which records qualify for deletion under applicable Pakistan law and which must be kept for a defined retention period.
We use session cookies for login continuity and analytics cookies to understand lobby usage. You can disable analytics cookies in your browser settings at any time. Disabling them does not affect wallet functionality, deposits or withdrawals through Easypaisa, Raast or Debit Card.
We post a notice on 99x0 when a material change is made. If we hold your email, we send a direct notification. The version date at the foot of this page shows when it was last updated. Continuing to use your account after a posted change means you have seen the update.