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Using 99x0 — the lobby, your account wallet, or any transaction through Easypaisa, Raast or Debit Card — means you accept the terms set out on this page. Read them carefully before you access any part of the platform; they define what we provide, what you are responsible for, and how we handle disputes.
These terms govern every interaction you have with 99x0, including account registration, wallet funding, game participation and any support request you raise. Access to the platform and its features depends on local law and is available only where local regulations permit. We do not represent that all features are available to all users in every region of Pakistan; it is your responsibility to confirm that using this platform is permitted under the laws applicable to you. Where you fund your account using Easypaisa, Raast or a Debit Card, the transaction rules of the respective payment rail also apply alongside these terms — in any conflict between a payment provider's rules and ours, the more restrictive condition governs your account. We reserve the right to update these terms at any time. When we do, the revised version is published here with an updated effective date. Continued use of the platform after a revision constitutes acceptance of the new terms. If you disagree with any part of a revised policy, the correct course is to stop using the platform and contact our support team to close your account. These terms do not create a partnership, agency or employment relationship between you and 99x0.
Transactions via Easypaisa are subject to both our wallet rules and Easypaisa's own service conditions.
Raast transfers into your account wallet follow State Bank of Pakistan rails; our terms apply on top of that.
Card-funded deposits are processed under the issuing bank's terms; our account rules govern how funds are held here.
Not every action on the platform is governed by the same rule set. Understanding the scope of these terms helps you know which conditions apply to a given situation — and where a separate policy or a third-party agreement takes over. The four areas below set out the boundaries clearly.
Creating, verifying and operating your 99x0 account — including login credentials, wallet balance and transaction history — falls fully within these terms. We set the conditions; you accept them at registration.
Deposits and withdrawals through Easypaisa, Raast or Debit Card are covered here for the account side of the movement. The payment provider governs the network leg; our terms govern what happens once funds reach or leave your wallet.
Game titles available in the lobby — including Baccarat Green Table, Fortress Fortune Slots and Crash Skyrise — are subject to these terms for access and fair-use purposes. RTP and game mechanics are disclosed by the individual studio where the provider makes that data available.
Links to external payment processors, identity verification services or studio lobbies outside our platform are NOT covered by these terms. Once you leave 99x0, the third party's own policy applies, and we accept no liability for their conduct.
These terms are not one-directional. You have concrete steps available to you at any point: reviewing your own records, correcting account details, raising a formal question about how your data or wallet is handled, and requesting support. Your transaction history — every Easypaisa deposit, Raast transfer or Debit Card top-up — is accessible after login in your account dashboard under the wallet section. If any record appears incorrect, you can raise a correction request directly through our support channel. We do not require a reason for account-detail corrections; we do require that the updated information is accurate and belongs to you. For questions about how this policy applies to your specific situation, our support team is the right contact — not a third-party complaints site.
Log in and open the wallet section to see a full transaction log, including deposits and withdrawals. The record is your account's source of truth.
Contact support to update your registered name, contact number or linked payment method. Changes take effect once verified by our team.
If a term is unclear or you believe it has been applied incorrectly to your account, submit a query via the support page and reference the specific clause.
You may close your account at any time by contacting support. Outstanding wallet balances are handled according to the withdrawal rules in effect at the time of your request.
If any part of these terms raises a question you cannot resolve from this page, our support team handles policy queries directly. Use the channel that suits your situation — for routine account questions, live chat is fastest; for formal policy disputes, email creates a written record you can refer back to.
Open Easy Support Chat from any page in your logged-in account. Use this for account access queries, wallet questions and general terms clarifications.
For formal policy disputes or written records of a query, send your message to our support address shown on the Contact page. Include your account ID and the clause you are referencing.
Many policy-related answers — transaction records, current wallet status, active account conditions — are visible directly after login without needing to contact us.
We collect only the account and transaction data needed to operate your wallet, process Easypaisa, Raast or Debit Card movements, and respond to support queries. Data is retained for as long as your account remains open and for a period after closure as required by applicable record-keeping obligations. You may request details of what we hold by contacting support in writing. Cookies are used on this platform to maintain your session state after login and to record which sections of the platform you have visited; they are not sold to third parties. Account security is your shared responsibility — we secure the platform side, and you are responsible for keeping your login credentials private. If you believe your account has been accessed without your authorisation, contact support immediately through Easy Support Chat or email.
We hold account registration data, wallet transaction logs and support correspondence. We do not share this with third parties except where required by applicable law or to process your payment through Easypaisa, Raast or Debit Card.
Session cookies keep you logged in while you navigate the lobby. Analytics cookies help us understand which sections of the platform are used most. You can clear cookies through your browser settings at any time.
We maintain platform-level security on the 99x0 environment. Your password and linked payment credentials are your responsibility. Never share them with a third party, including anyone claiming to represent our support team.
When these terms are revised, the updated version appears here. If a change affects your account in a material way, we aim to notify you via your registered contact. Queries about a specific revision go to support via email.
The questions below cover what real account holders ask when they read through this policy. If your question is not here, contact support directly and reference the relevant section of this page.
Yes. Accessing any part of the 99x0 platform — including the game lobby, this page or any public content — constitutes acceptance of these terms. Account registration is not required for the terms to apply to your use of the site.
Access to the platform depends on local law and is available only where local regulations permit. If a legal change affects your eligibility, we reserve the right to restrict or adjust access to your account. We recommend checking this page periodically if you are in a region where regulatory conditions are evolving.
You can raise a dispute about the account-side record — how a deposit or withdrawal appears in your wallet — through our support team. Disputes about the network leg of a transfer, such as a delay within Easypaisa or Raast's own system, need to be raised with that payment provider directly.
The effective date at the top of this page changes whenever we revise the terms. We also aim to notify registered account holders of material changes via their registered contact. Checking this page periodically is the most reliable way to stay current.
We hold registration details, wallet transaction records and support correspondence tied to your account. To request a summary of what we hold, contact our support team in writing via email and include your account ID. We will respond in line with our data retention policy.
Certain clauses — specifically those covering outstanding wallet balances, dispute resolution and data retention — continue to apply after account closure for the period required by applicable record-keeping obligations. All other terms cease to apply once your account is confirmed closed by our team.